Privacy Policy

Overview

This Privacy Policy explains how Stonebridge Creative Technologies LLC collects, uses, stores, and protects information submitted through this website, consultation forms, email communication, project discussions, and related business interactions.

This policy applies to visitors, prospective clients, authors, business representatives, and organizations that communicate with Stonebridge through the website or related channels.

Information collected

Stonebridge may collect contact information such as name, email address, phone number, company or author name, website, project type, services requested, budget range, message content, and other details voluntarily submitted during an enquiry.

For active projects, Stonebridge may also receive manuscripts, outlines, book files, artwork, biographies, media materials, business documents, access credentials supplied by the client, publishing assets, brand materials, invoices, payment records, and communication history.

The website may collect limited technical information such as browser type, device information, IP address, referring pages, pages visited, date and time of visit, and general usage activity through hosting logs, analytics tools, cookies, or similar technologies.

Reviews and testimonials

When you submit a review or testimonial, Stonebridge may collect your name, contact information, project or company information, services used, approximate project date, rating, written review, and your selected public-display preferences. Review submissions are retained for verification and moderation before any publication. Contact details used for verification are not published unless you separately authorize their public use.

How information is used

Stonebridge uses submitted information to review enquiries, respond to consultation requests, prepare proposals, provide services, manage client communication, process payments and invoices, coordinate vendors or platforms, improve website performance, maintain records, and comply with legal or contractual obligations.

Information may also be used for service updates, project follow-ups, administrative notices, and relevant business communication. Marketing communication may be limited or stopped by contacting Stonebridge directly.

Sharing and providers

Stonebridge may share information with service providers or vendors where necessary to operate the website, manage email, host files, process payments, run analytics, deliver publishing or marketing services, coordinate media outreach, submit materials to publishing platforms, or perform other approved project tasks.

Information may also be disclosed when required by law, legal process, public authority request, protection of rights or property, prevention of misuse, business transfer, or with the client’s consent.

Stonebridge does not sell private consultation enquiries through the website.

Retention and security

Stonebridge keeps information only as long as reasonably necessary for business, project, legal, accounting, dispute resolution, recordkeeping, and operational purposes. Retention periods may vary depending on the nature of the enquiry or project.

Stonebridge uses reasonable administrative, technical, and organizational measures to protect information. No method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Rights and contact

Depending on location and applicable law, visitors may request access, correction, deletion, restriction, or review of personal information held by Stonebridge. Some information may be retained when necessary for legal, contractual, accounting, security, or legitimate business reasons.

The website may contain links to third-party platforms, media sites, publishing platforms, payment providers, or public profiles. Stonebridge is not responsible for the privacy practices of third-party websites.

For privacy questions, contact info@stonebridgecreativetechnologies.com.